RTIC Ultra-Tough Soft Cooler Review: Long-Term Experience

I first used these coolers back when they were called the Soft Pack, but after six years of use, today's Ultra-Tough name rings true

The RTIC 30-can and 20-can Ultra-Tough Soft Cooler side-by-side on an iSUP paddleboard on a beach near water.
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The RTIC Ultra-Tough Soft Cooler is a rugged, thickly insulated cooler that comes in three size options, giving you just the right amount of cooling power for the space you need most.

I’ve personally used, tested, and reviewed multiple RTIC coolers over the last six years, including RTIC’s heavy-duty rotomolded and ultra-light hard coolers. I taken the 20-can and 30-can RTIC Ultra-Tough Soft Cooler on dozens of outdoor adventures because they’re lightweight, easy to grab, and pack nicely inside vehicles without any hard edges. Better yet, these coolers are thermally efficient and rugged enough to toss in the back of a pickup or UTV.

RTIC Ultra-Tough Soft Cooler Review
My recommendations
If you are taking day trips or going on weekend outings, these budget-friendly RTIC soft coolers are great for keeping drinks and food cold with little effort. You can load them up with ice for a multi-day chill or use re-useable ice packs to avoid an ice-water mess. They’re great for playing near the water, but I’ve also used them to for lunches and drinks at the ski hill.
Pros
Very competitive price-to-value ratio
Rugged build with thick insulation
Soft design packs well inside vehicles
Cons
Should not be left to bake in the sun on hot surfaces
Zipper can get hard to use, requiring an extra hand to steady the cooler
4.7

I like to take the RTIC Ultra-Tough Soft Cooler to the beach or river because it’s waterproof and it floats. The handles are strong and I can strap them to an iSUP or secure them in a whitewater raft. I’ve fallen on top of the 30-can model, and it not only survived the experience, I didn’t get hurt by its soft edges.

RTIC Ultra-Tough Soft Cooler on a rock near a river with the lid closed.RTIC Ultra-Tough Soft Cooler with lid open and drinks inside on a rock next to a river.
I like the thickly insulated lid that snugs down onto the interior walls of RTIC Ultra-Tough Soft Cooler to help keep my drinks and sandwiches cool.

When I first started using a 30-can RTIC Ultra-Tough Soft Cooler more than six years ago, the price was right but I wasn’t sure it was going to last for multiple seasons, primarily due to the relatively small zipper.

I was wrong.

The little teeth gripped well and they never gunked up with sand. I did, however, lubricate the zipper with RTIC’s Soft Pack Zipper Lubricant, usually once or twice a year. That also helped with the stiffness of the waterproof zipper, making it a bit easier to zip and unzip.

Closeup of zipper on RTIC Ultra-Tough Soft Cooler 20-can option.
The waterproof zipper is a bit stiff and has small teeth, but it’s been surprisingly strong for me over the last six years. This latest version looks and feels remarkably similar to my older 30 can cooler.

If you’re reading this review, you’re probably wondering of the RTIC soft cooler is worth it? It retails from around $99-159~ depending on the size, which is more than cheap department store options but less than half the cost of a comparably sized YETI Hopper Flip option.

It’s worth it.

The puncture-resistant exterior is very tough. I’ve dropped this cooler down steep, rocky banks on the St. Joe River and it’s survived without discernible scratches. I’ve stepped on it, which I don’t recommend, and I weigh 220 pounds.

Rugged nylon handle closeup on 30 can RTIC Ultra Tough Cooler.
The handles have held up well over time. Not the prettiest stitching, but it’s strong.

The 1.5″ closed cell foam insulation is as thick as a 2×4 and does its job. RTIC says it’ll hold ice for two days if you use a 2-to-1 ice ratio, but I’ve gotten better results. On one summer fishing trip in Idaho, I pre-chilled the cooler and contents and used ice from our chest freezer to keep cans cold, leaving the house midday on Friday. On Sunday evening on the way home, I still had ice water and a cold drink.

Shop the Ultra-Tough Soft Cooler at RTIC for all the color options and get free shipping!

20 Can Size:
Dimensions: 13.75″ H × 13″ W × 9.5″ D
Capacity: 20 cans
Empty Weight: 3 lbs

30 Can Size:
Dimensions: 12.75″ H × 15.5″ W × 11.5″ D
Capacity: 30 cans
Empty Weight: 4 lbs

50 Can Size:
Dimensions: 17″ H × 18.5″ W × 12″ D
Capacity: 50 cans
Empty Weight: 5.5 lbs

RTIC also offers a very similar “pro” option that costs $20-30 more. The most noticeable difference is a that the RTIC Ultra-Tough Soft Cooler Pro has a larger waterproof exterior box pocket for stowing keys, a phone, or napkins.

However, the Pro version also has thicker insulation, up to 2 inches, as well as a nifty lid design that seals out most warm air. Called the Cold Lock Press Lid, it’s shaped fit into the sidewalls of the inside of the cooler, letting you keep the cold in without needing to unzip and zip every time you grab something. The feature is particularly handy around group lunch time or if you have kids who tend to forget closing coolers.

Original lid design shown open on the RTIC Ultra-Tough Soft Cooler.New lid design shown open on the RTIC Ultra-Tough Soft Cooler Pro edition model.
The new Pro version has a differently shaped lid that seals in the cold even when the zipper is open. It’s handy during snack time when you’re frequently getting into and out of the cooler.

The next key difference is that the Pro model has fewer exterior seams for a sleeker look. The handle attachment points are also covered by the exterior material to further the trim style.

Functionally, the Pro version will do a very similar job, so it’s not a slam dunk upgrade. If you like pockets and you don’t want to unzip/zip every time you grab a drink, the Pro version is probably worth the extra $20 in the 30 Can option.

The author standing in a river next to the RTIC Ultra-Tough Soft Cooler 30 can option, near a whitewater raft.
On splashy river days, I trust the waterproof Ultra-Tough Soft Cooler to keep river water out.

There are several great soft cooler brands and designs that might be better for you. Here are a few options I’ve personally used and appreciate that you may want to also consider:

YETI Hopper Flip 18 Soft Cooler — This YETI cooler is one of the most rugged soft coolers ever created, and it’s one of the most expensive, too. Insulation and size options are similar, but YETI takes the edge with its burly rugged zipper and lid handle. Basically, the zipper is so strong that you can fill it with ice and drinks and lift it with the top lid handle. RTIC avoids such stress on its zipper by using wraparound handles instead.

Engel HD30 — This 32-quart soft cooler uses a taller, narrower rectangular shape instead of a cube. It features thick insulation and keeps ice just as long as the RTIC competition, if not a bit longer. The waterproof zipper is easier to open, but getting food and drink into and out of it often requires two hands to hold the sides open while you do it. Still, one of my favorites. Fits well behind seats in pickups and SUVs.

Bass Pro Shops 24-Can Soft Cooler — If you’re looking for a super affordable soft cooler and you’re not hard on your gear, has a welded liner and a zipper that’s much easier to unzip/zip. However, while its nylon shell is pretty rugged, it’s not as rugged as the RTIC Ultra-Tough Soft Cooler and it’s not waterproof. It will leak through the zipper if it tips. And it doesn’t hold ice as long. However, for day trips and a price point around $40~ it’s hard to beat for anyone on a tight budget.

If you want a high-quality, rugged soft cooler but can’t spend the money for a YETI Hopper Flip, the RTIC Ultra-Tough Soft Cooler is the best affordable option. I put a 30-can cooler through multiple seasons for six years and it’s still going strong. A new 20-can model this summer is a little smaller but works just as well for me. I wish the zipper was easier to use, but I get it: waterproof zippers are harder to slide than non-waterproof zippers, but they’re leakproof, so I’m willing to deal with it. If you’re thinking about buying a cheaper competitor, just know it probably won’t last as long as the RTIC or function nearly as well. RTIC has the price-to-value ratio dialed in. Very highly recommended.

RTIC Ultra-Tough Soft Cooler in Marine color option on top of a floating dock at a beach.
I like taking my RTIC Ultra-Tough Soft Cooler to the beach because a) it’s waterproof and leakproof, b) it floats, and c) it easily holds ice during most summer days.

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The RTIC reusable ice pack shown on top of the RTIC Ultra-Tough Soft Cooler.
I’ve started using more reusable ice packs because they make packing for day trips easier, faster, and I don’t have to worry about ice water getting into food containers.

While using a heavy percentage of ice is the most effective way to keep drinks cold, I’ve started using reusable ice packs in my soft coolers. I don’t have to buy ice and I don’t have to raid the refrigerator’s ice bin, I just stick in a few ice packs and head out the door.

Are they more efficient? Sometimes. For instance, high-quality ice packs like the RTIC Ice Pack can freeze down to 23°F, which is colder than the freezing point of water (32°F), so they can work effectively. On a couple of occasions, I’ve cracked open a soda to find that it had started to freeze next to ice packs. On the other hand, sometimes ice packs don’t have the staying power as a massive bag of ice. I tend to use them for day trips and the occasional overnighter.

While the RTIC Soft Pack Cooler is pretty rugged, RTIC warns that it shouldn’t be left on a hot surface or the bottom might melt. Examples include the back of a pickup truck, the top of a car, or the floor of a boat that is in full sun. Obviously this will depend on the ambient temperature, direct sunshine and the length of time it sits on a very hot surface . . . but the point remains — excess heat might affect the integrity of the build.

Close-up bottom view of the RTIC Ultra-Tough Soft Cooler 30 can option on the tailgate of a pickup.
RTIC warns customers not to leave their RTIC Ultra-Tough Soft Coolers sitting on hot surfaces because it can soften the sealed material, possibly leading to a seam failure.

Of course, it’s not that hard to pay attention to this, and RTIC recommends that you simply place a towel or some other material underneath the cooler. Generally, I try to protect coolers from hot surfaces and direct sun simply because I want the contents to remain cold! As you might already know, the best hard-sided coolers usually have short legs designed to raise the bottom of the cooler off of warmer surfaces. Soft coolers don’t have these legs.

This warning about high temperatures isn’t meant to imply that competitive soft coolers that cost twice as much won’t melt or have issues on hot surfaces — just that you need to be aware of this depending on how you want to use the cooler. For ultimate ruggedness — and ice retention — a hard-sided cooler like the RTIC 22 QT Ultra-Light Cooler might be a better choice for you. In fact, if you plan to leave the cooler in the back of your pickup where it might sit in full sun, get the 20 QT Hard Cooler instead and use more ice.

Lots of people complain about coolers because they start off with impossible expectations and situations.

If you want good results with any cooler, don’t start with a hot cooler. In fact, most cooler manufacturers recommend that you pre-chill or “season” your coolers by cooling the cooler before you load it with ice. I generally don’t bother seasoning my coolers, but I do follow these recommendations:

  • Make sure all of your drinks have been pre-chilled. Don’t expect your ice to work well with room-temperature drinks. Most of it will melt as it cools the drinks.
  • Strive for a 2-to-1 ratio of ice-to-drinks for best results.
  • Keep your cooler out of direct sun, and insulate soft coolers from hot sand or surfaces with a towel.
  • Don’t frequently open the cooler, and make sure you seal it shut quickly. Watch out for kids because they leave coolers open. Don’t yell at them. They’re kids! And you’re outside to have fun, so keep it fun.
  • When a good chill is critical, use two coolers. Use one for frequently accessed food and drink and the other for infrequent access and for food that must stay cold.

And this last recommendation of using two coolers, it turns out, is an area where RTIC’s affordable price points might come into play for you, letting you buy two coolers instead of splurging on one more expensive option.

Ice packs inside a 20-can version of the RTIC Ultra-Tough Soft Cooler.
For fast day trips, ice packs work well enough. Plus, note the chocolate bars in the left corner — the ice packs aren’t bathing them like traditional icy water.
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